Life at Anglian Water

Our Values and Purpose

 

Our Values are brought to life through our everyday behaviours. They describe what we do when we’re getting it right or wrong, and the lines we never cross. They apply to every single one of us in Anglian Water. Our teams across the business, from field staff through to our Customer Care teams and enabling functions, worked together to define our core values.  They help us support and challenge each other through good times and the tough times too.  They underpin our Mission and Purpose. 

 

 

Our Values

Do the Right Thing

By caring for the needs of our customers, people, partners, communities and the environment

By taking responsibility and holding each other to account, even if it’s not always easy

By seeking support from others when we’re in doubt

By caring for people’s wellbeing at all times

Build Trust

By delivering on our promises to our customers, people, partners, communities and the environment

By taking the time to get to know each other and embracing individuality

By having confidence in our people’s capability so that the right people make the right decisions

By communicating and acting with care, openness, respect, and clarity

Are Always Exploring

By finding ways of making life better for our customers, people, partners communities and the environment

By seeking out ways to do more with less

By actively encouraging each other to find new ways to be at our best and by pursuing new ideas

By understanding what we can learn from others around us