Supporting You, Your Family and Your Wellbeing

At Anglian Water, our health, safety and wellbeing strategy are at the heart of our commitment to our people and underpin principles under ‘Safer Every Day’. We recognise that a thriving workforce is not only healthier and happier but also more capable, innovative, and agile in meeting the challenges of the future. Our strategy is designed to create a supportive environment where everyone feels safe, valued, and empowered, both at work and beyond.

 

Our approach is built around the principles of our ‘Safer Every Day, initiative, where we take a holistic view of wellbeing that extends across all aspects of our employees’ lives. This includes physical health, mental wellbeing, and creating an environment where everyone feels they can bring their true selves to work. We offer a range of initiatives and resources that support our employees’ health and wellbeing, ensuring they feel cared for and supported in all that they do.

Flexible working

We know that flexibility is important, and we’re here to support you in finding a way of working that fits your life. We offer flexible working where possible, helping you achieve a balance that works for you and for us. Whether you’re looking for structure or variety, we’ll explore the best options together. Full details on shift patterns and working arrangements will be in our job advert, so you’ll have a clear picture of what to expect.

Flexible Working Policy

Family friendly policies

At Anglian Water, we know that happy people are the foundation of a thriving workplace. That’s why we’re committed to supporting our teams with family-friendly policies and benefits.

  • Care Concierge: Life can be unpredictable, and our Care Concierge is here to provide expert guidance and tailored support for caregiving, from childcare to eldercare.
  • Enhanced Leave Policies: Whether it’s Maternity, Shared Parental, Adoption, or Paternity Leave, we provide generous options to ensure you can focus on your family when it matters most.
  • 24/7 helpline and remote GP service: Available for you and your household to give you peace of mind and keep you feeling your best.
  • Employee Assistance Programme: Gives you a range of support from Legal, money and debt and counselling services.
  • Safety & wellbeing champions: We have dedicated team members who provide advice, tools, and support to help you stay physically, mentally, and emotionally well.

Safety is a core part of our strategy, and we are dedicated to ensuring that everyone who works with us, whether they are employees, contractors, or part of our wider supply chain, can do so in a secure environment. We continuously invest in training, awareness, and preventive measures to maintain the highest standards of safety across all our operations.

 

We believe that when our people are fit, well, and safe, they can reach their full potential. By fostering a culture where wellbeing is central, we not only protect our team but also enable them to thrive, ensuring that they able to deliver the exceptional service our customers deserve.

We’re proud to be the first water company to achieve the ISO 45003 standard, which acknowledges our commitment to supporting the health and wellbeing of our colleagues, with a special focus on managing psychological health and safety in the workplace.

 

This new ISO 45003 certification highlights our efforts in creating an environment where our people feel safe, supported, and empowered to be their authentic selves and perform at their best. It also strengthens our existing ISO 45001 certification for occupational health and safety, reinforcing our dedication to a holistic approach to workplace wellbeing.