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Inclusion

Quote from our CEO

Peter Simpson

“Inclusion is vital to the success of our organisation. Having a wealth of people from different backgrounds and with different experiences introduces new ways of thinking which in turn informs the ways in which we work. Challenging our thinking and decision-making helps us to continually improve and outperform against our targets. It also better reflects our region and the customers and communities that we serve every single day”.

 

We live through our values

Build Trust, Do the Right Thing and Are Always Exploring

At Anglian Water, we believe that inclusion is vital to doing good business and supports the long-term health of the organisation. We believe that a diverse workforce creates idea generation, and strengthens our adaptability to overcome future challenges. Our culture of openness, respect and honesty is built on our inclusive approach to everything we do.

Bringing people together

Our Inclusion Community

We’ve recently set up an Inclusion Community which brings together people from all walks of life, from different minority groups and our allies, to help us create an ongoing conversation about Inclusion at Anglian Water.

Like a staff network, it offers a support forum as well as a safe space to voice ideas, and really drives the inclusive culture we are built on.

Find out how we are enhancing our employees wellbeing

In this video Susannah Clements, Director of People and Change talks about our approach ensuring our people are equally supported, regardless of their location or work role. Sarah Beattie, Maintenance Manager, also shares what this has meant for our employees against the backdrop of COVID-19.

Our Annual Report 2021

Review our strategic report for 2021 to find out more about us!

Gender Pay Gap report 2020

Inclusion is vital to the success of our organisation and being inclusive is an integral part of being a responsible business. We value diversity of thought and believe having people from different backgrounds and with different experiences stimulates innovation and improves the ways in which we work.

This year, we’ve needed to adapt to our everchanging environment and explore different ways of doing things to ensure we deliver on our commitment to our customers and our region.

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Our Inclusive Policies

Here are some of the policies we have introduced to make our working environment a more inclusive and diverse place to work.

Dress Code

There are roles which require you to wear specific protective equipment as well as roles where you are required to wear branded clothing in order to present in a professional manner to our customers. In other situations you should wear what you feel comfortable in, that’s suitable for the environment in which you work, and with respect for your colleagues and visitors.
Please note we place no restrictions on hairstyles and respect everyone’s right to be their authentic self at work; there are however a limited number of roles where beards are not permitted for safety reasons due to the equipment used. Finally, never put what you wear above your and others’ safety.

Holiday Swaps

We have introduced the option for employees to swap religious bank holidays. We recognize that not all our employees celebrate Christian holidays, and we are therefore offering employees who practice other religions to swap Christmas day, Boxing Day, Good Friday and Easter Monday for a religious festival from their faith.

Transgender & Transition

We published our “Transgender & Transition” policy in March 2021. This is to support our colleagues who may be currently considering, undergoing or have undergone gender reassignment plus line manager guidance on how to support team members.  

Flexible Working

At Anglian Water we have a flexible working policy and we want to share some of the options that are available to our colleagues. There are a variety of flexible working options – part-time, job share, shared parental leave, time off for Dependants, career breaks and sabbaticals. These can work for people at all stages whether they are returning from maternity leave, coming up to retirement, have caring responsibilities, or need to consider other personal circumstances. All flexible working options are subject to a manager’s approval, but in the right circumstances, they can be a great option for teams.

Our Inclusive Policies

Here are some of the policies we have introduced to make our working environment a more inclusive and diverse place to work.

There are roles which require you to wear specific protective equipment as well as roles where you are required to wear branded clothing in order to present in a professional manner to our customers. In other situations you should wear what you feel comfortable in, that’s suitable for the environment in which you work, and with respect for your colleagues and visitors.
Please note we place no restrictions on hairstyles and respect everyone’s right to be their authentic self at work; there are however a limited number of roles where beards are not permitted for safety reasons due to the equipment used. Finally, never put what you wear above your and others’ safety.

We have introduced the option for employees to swap religious bank holidays. We recognize that not all our employees celebrate Christian holidays, and we are therefore offering employees who practice other religions to swap Christmas day, Boxing Day, Good Friday and Easter Monday for a religious festival from their faith.

We published our “Transgender & Transition” policy in March 2021. This is to support our colleagues who may be currently considering, undergoing or have undergone gender reassignment plus line manager guidance on how to support team members.  

At Anglian Water we have a flexible working policy and we want to share some of the options that are available to our colleagues. There are a variety of flexible working options – part-time, job share, shared parental leave, time off for Dependants, career breaks and sabbaticals. These can work for people at all stages whether they are returning from maternity leave, coming up to retirement, have caring responsibilities, or need to consider other personal circumstances. All flexible working options are subject to a manager’s approval, but in the right circumstances, they can be a great option for teams.

Memberships we hold

Our inclusion-based approach recognises that individuals who work for us, or who want to work for us, will be valued, treated fairly and respected for their individuality. We support our colleagues to share their knowledge, share their skills and develop their potential.

Our Partnerships

Here are the most recent partnerships we’ve made to strengthen our community and reflect our commitment to creating a diverse and inclusive workforce by attracting a broad range of candidates to job vacancies.

Hear from the people in our Community

Heather Naylor
Second Year Water Recycling Graduate Trainee
Katie Howard
Water Services Accelerated Management Trainee
Annesley Crisp
Project and Engagement Manager
Heather Naylor
Second Year Water Recycling Graduate Trainee

The Graduate Programme lasts for two years, during which graduates move around the business in three- to six-month placements. Heather joined the scheme in September 2019 after completing a degree in Human Geography at the University of Sheffield. A combination of factors attracted her to Anglian Water: the company’s clear focus on protecting and enhancing the environment, its high rating on jobs site Glassdoor and the relevance of her Geography degree. Her experience so far has been a mixture of operational and office work with site visits, presentations and involvement in various projects.   

“My experience as a woman in Water Recycling has been really positive – I have never felt that my gender is an issue. I have now had two operational placements, a Networks placement in the Cambridge patch and a Treatment placement in the Huntingdon patch. I always felt supported and valued by these teams and managers.” 

Katie Howard
Water Services Accelerated Management Trainee

Katie has recently completed the Accelerated management trainee programme IMR Water Services. She is now in a permanent role as Operational Development Manager for Customer. Through the programme she is learned about how people are managed and how operational processes work, while getting experience of different parts of the business and managing projects and people.  Before joining the AMT Katie worked as a technician scheduler and in the Planned Preventative Maintenance team.

Katie’s current role is focused on embedding Make today great and customer strategy across the business including a focus in operations, how we can make things even better for our customers. Katie believes that her lived experience of working in operations helps in this role as it gives her another perspective and having existing relationships means she has a level of trust and rapport already developed, these relationships can be built on to deliver change. Having an operational background means you can come up with ideas that someone who has never worked there might not. Katie is passionate about what we can do to make customer service better without breaking the bank, believes that it is about getting the basics right. Keen to use this role to help drive our CMEX scores

“Diversity adds another dimension – an outside view can add value and provide a different perspective, leading to different ideas. Plus it’s fun to work in a mixed team!”

Annesley Crisp
Project and Engagement Manager

Hello, I’m Annesley Crisp, Project and Engagement Manager working in the Shop Window and part of the Innovation Engagement Team (SD&CA), I have been in this role since January 2020 

I applied for the role at AW because I wanted the opportunity to work for a first-class business, the chance to widen my horizons and expand my career (in a new country). I studied a Master of Science at the University of Cape Town, South Africa and previously worked as a research officer in the local council in South Africa, this role also taught me a great deal, I learnt that all you need is one person with hope and dedication and anything can be achieved! 

No day is the same as the last in innovation, every project I work on is so different. You get to meet a range of people and learn about many different areas of the business and the wider water sector. Sometimes it does feel like you are juggling a few balls at once, but it’s exciting and deeply rewarding. When you can see and celebrate tangible success it motivates you to keep at it.  

We are small team but with a good variety of men and women.  I feel very supported by the team, especially our senior managers who are proactive in encouraging my well-being and personal development.  

I still count myself as new, but it has been a wonderful introduction and a steep learning curve. I think the most important thing I have learned is to say yes to as much as you can in your first year and to not be afraid to ask those “silly questions” which in the end are in fact never silly.  I undertook an Innovation Champion’s Course last year, which is an accredited ILM course. The 3-month part-time course focused on building innovation capacity and capability across our organisation 

To any other woman considering a role in STEM I would say it is incredibly challenging and rewarding! It’s important to remember that women bring a unique perspective to many STEM related discussions and this cognitive diversity is critical to business success, so always speak up and try to be a part of the conversation!