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Information Services Roles

Are you ready to explore a whole new world of opportunity?

At Anglian Water, we are driven by our Purpose – to bring environmental and social prosperity to the region we serve through our commitment to Love Every Drop. We provide essential services to our region – keeping taps running and toilets flushing. Supplying water to millions of people in the driest region in the country means we must be innovative. By joining our team you’ll play your part in building a secure future for our region’s water.

As our region flourishes it is our priority to support our environment, customers and communities; driving sustainable growth and building resilience across our services. We recently announced plans to invest £6.5 billion to protect our region’s water supplies over the coming years.

Our Information Services team has been undergoing an exciting transformation to modernise our practices, tools and platforms to enhance our services and ensure they are best positioned to play a proactive and value-orientated role across our business.

A common theme is for our team members to work with agile and devops principles and practices, all underpinned by our ‘always exploring’ mindset, where we value bravery, curiosity, a love of learning and are open to new ideas and ways of thinking.

The transformation to date has been successful but we have more to do and we are looking for people with the right skills and behaviours to join us to continue this movement.

Our Goals

Anglian Water is undergoing a digital transformation to support exceptional customer experiences, drive significant operational efficiencies and help our business to be more nimble across processes. As part of our transformation and ongoing development we are looking to recruit talented and ambitious people to join the teams at various levels.

Join our technology team…

Whether you are at the start of your journey, a specialist looking to develop your career or you are just looking for a change, we need great people with a positive approach to join our evolving and dynamic IS team.  From supporting Operational Technology and key systems to delivering Apps in an agile way, to keeping us Cyber Safe, we have a range of opportunities available and are proud of our track record of bringing in talent in a variety of ways.

We are looking for you bring to a set of behaviours which favour bravery, curiosity, a love of learning and an open mindset to try new things in order to continuously drive and support our ongoing evolution.

Your goal would be to exceed customer expectations while embracing new technology to drive digital transformation; better connecting our customers, people, assets, and information. If challenge and innovation excite you then we may have the role for you!

Meet our team!

Here are some of our colleagues to tell you about their roles.

Close up from below shot of female apprentice in high vis jacket looking at yellow warning label on machine outside
Lucy
Operational Technology Field Apprentice
Zake
Test Analyst
Lauren
Digital Partner
Emma
Cyber Security Analyst
Lucy
Operational Technology Field Apprentice

I’d heard lots of great things about Anglian Water. When leaving school, I knew that I wanted to do an apprenticeship with a reputable company that was going to give me great opportunities long term and that’s exactly what Anglian Water has done.

I’m an Operational Technology Field Apprentice working within the Operational Technology Department. My role enables me to support and monitor the telemetry networks that control operational processes within the business to ensure they run as smoothly as possible.

I started my apprenticeship having done a GCSE in Electronic Products and knew very little about networking and I have enjoyed my time in my apprenticeship, learning lots of new things along the way. Anglian Water is always supportive in any courses or workshops that you want to get involved in.

After my apprenticeship, I plan to continue in my role within Anglian Water to gain a deeper knowledge of the telemetry networks. Eventually, I would like to do an Electrical Engineering HNC to further my studies and have a broad range of knowledge.

My advice for someone applying for an apprenticeship at Anglian Water would be to just be yourself! Show a willingness to learn and grow within your role. Anglian Water doesn’t always want the best but someone who has a positive attitude for new opportunities and shows good potential.

The best thing about my role is that I can earn while I learn and seize new opportunities to progress within the company.

My job is stimulating and challenging which, gives great variety in what I do from day to day. No two days are the same!

Health and safety is paramount at Anglian Water and this has certainly been reflected during the Coronavirus pandemic. I was asked to stay home during the first lockdown but on return to work I have felt safe and supported in the decisions I have taken to keep myself well and healthy at work. Regular business bulletins have helped me to stay up to date with the changes that are being made across the business.

Zake
Test Analyst

Zake has been a Test Analyst since joining Anglian Water in 2019. “ My job involves taking ownership of testing to manage, maintain and improve Anglian Water Services test capabilities. I collaborate with project teams to help assure that test procedures and policies are being met”

Lauren
Digital Partner

Lauren is a Digital Partner. She joined in 2014 and has been working as a Digital Partner since 2019. “My job involves exploring strategic improvements and new solutions that help us meet our Performance Commitments and efficiency targets. I’m also a member of the Future Leaders’ Board, who work together to provide new perspectives on our business challenges and report into the Management Board.”  

Emma
Cyber Security Analyst

Emma is one of our Cyber Security Analysts and joined Anglian Water as part of the Graduate Management Programme. “One of the great things about the Graduate Management Programme was getting to work with different teams and getting a broader understanding what Information Services do and of how our business works as a whole. This broader knowledge has been invaluable in my career and I use it every day in my Cyber role”. 

Want to know more? Check out our FAQs!

Some of our specialist roles require specific exposure and this will be detailed in the advert content. If you feel you have most of the requirements but don’t have experience using one specific system, then please apply and discuss this within your covering letter.

When not working remotely or in the field, our people work within modern offices. We are currently reviewing our office spaces and provision of kit to ensure that we provide the best environment we can for our colleagues.

We pride ourselves on offering excellent progression opportunities within the group. This can include both secondments, permanent internal transfers and promotions. All our positions are advertised internally so that everyone has an opportunity to progress.

Yes. Our people are encouraged and mentored to produce a development plan covering both soft skills and experience within the group.

Due to operational requirements some roles will require shift/on call work, but this will be made clear on the advert and in the interview.

We are a family-friendly and inclusive employee so we will always look at person's individual circumstances and discuss flexibility.

Yes, and we pride ourselves on being an inclusive employer. The policy is available to all employees or contractors on our internal site - Lighthouse.

Please contact your recruitment advisor we will work closely with you to support your application.